Customer service
0800 975 7774
Mon - Fri 8am - 8pm
Sat 8am - 4pm
Smell gas?
0800 002 001
Dig safely
0800 912 1722
Mon - Fri 8am - 4pm

Safety is at the heart of everything we do

SGN Natural Gas is committed to protecting the safety of the public, and to safeguarding each other and those who work with us by operating an injury-free and healthy workplace. Our Health and Safety policy sets out how we fulfil this commitment.

Legislative requirements ensure that we manage and operate our networks in a safe and reliable manner, and that we have the necessary arrangements in place to respond to a gas supply emergency. Details can be found on the Health and Safety Executive for Northern Ireland website.

If you smell gas either inside or outside your home or you are worried about gas safety, please act immediately. Phone the Northern Ireland Gas Emergency number on 0800 002 001. This is a 24 hour service and all calls are free.