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Customer service
0800 975 7774
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0800 002 001
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0800 912 1722
Mon - Fri 8am - 4pm
Get connected
Is natural gas available to me?
Why natural gas
Connection offers
Power to Switch calculator
5 step guide to making the switch
The easy guide to PayPoint
SGN Natural Gas
Company timeline
SGN Natural Gas publications
SGN Natural Gas newsletters
Careers
Tender opportunities
Latest news
Safety
Smell gas
Dig safely
What is carbon monoxide
Five steps to CO safety
Are you CO protected
Roadworks
Get in touch
Contact form
GDPR policy
Publications
Charging statements
Conveyance Charging Statement 1st January 2021 to 31st December 2021
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Conveyance Charging Statement 1st January 2020 to 31st December 2020
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Postalised Exit Capacity Charges for the Gas to the West Area 2020
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Postalised Exit Capacity Charges for the Gas to the West Area 2019
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Customer documents
SGN Privacy Notice
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Consumer Information Pack
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Domestic connections Terms and conditions
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Commercial connections Terms and conditions
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Connection Policy
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Domestic Incentive Policy
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Distribution Marketing Code
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The easy guide to PayPoint
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Regulatory documents
Forecast Network Capacity Statement for Gas Year 2020-2021
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GSOS Accuracy Scheme
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District Development Plan
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Notice of Rights
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Network code documents
Guidance Note Applying for Gas Priority Customer Status
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Gas Supplier Siteworks Request Procedures
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New Domestic Connection Procedures
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New I&C Connection Procedures
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SMP Response Statement
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SMP Confirmation Statement
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NDM Meter Reading Procedures
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Distribution Network Code Modification Rules
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Distribution Network Code Credit Rules
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Distribution Network Code Validation Rules
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Distribution Network Code 2019
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Complaints procedure documents
Complaints Handling Code of Practice
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Complaints Handling Procedure
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Project documents
Business plan for developing the Low Pressure gas network
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Bringing gas to Strabane
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Bringing gas to the west of Northern Ireland
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Safety documents
Dig safely
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