Publications

Customer documents

SGN Privacy Notice

Modern Slavery Statement 2020

Consumer Information Pack

Domestic connections Terms and conditions

Commercial connections Terms and conditions

Connection Policy

Domestic Incentive Policy

Distribution Marketing Code

The easy guide to PayPoint

Charging statements

Conveyance Charging Statement 1st January 2020 to 31st December 2020

Conveyance Charging Statement 1st January 2021 to 31st December 2021

Postalised Exit Capacity Charges for the Gas to the West Area 2020

Postalised Exit Capacity Charges for the Gas to the West Area 2019

Network code documents

Distribution Network Code 2021

Guidance Note Applying for Gas Priority Customer Status

Gas Supplier Siteworks Request Procedures

New Domestic Connection Procedures

New I&C Connection Procedures

SMP Response Statement

SMP Confirmation Statement

NDM Meter Reading Procedures

Distribution Network Code Modification Rules

Distribution Network Code Credit Rules

Distribution Network Code Validation Rules

Regulatory documents

Forecast Network Capacity Statement for Gas Year 2021-2022

GSOS Accuracy Scheme

District Development Plan

Notice of Rights

Complaints procedure documents

Complaints Handling Code of Practice

Complaints Handling Procedure

Project documents

Business plan for developing the Low Pressure gas network

Bringing gas to Strabane

Bringing gas to the west of Northern Ireland

Safety documents

Dig safely